Reviews
Recommend
Dignity/Respect
Involvement
Information
Staff
Reviews
St. Lukes Hospice
2023-04-23
Person
5
5
0
Review of St Lukes Turnchapel - Inpatient Team
written by a patient
23rd April 2023
All the staff have been really caring and kind, they have gone over and aboe to take care of me and my family in this time of need.
St. Lukes Hospice
2023-04-23
Person
5
5
0
Review of St Luke’s Turnchapel EoL Urgent Care
23rd April 2023
The nursing staff that visited were exceptional.
Suggested improvements
Nothing.
St. Lukes Hospice
2023-04-21
Person
5
5
0
Review of St Lukes Turnchapel - Inpatient Team
written by a family member
21st April 2023
When I was told my wife would be admitted to St. Lukes I knew she was in the best possible place. This is turn helped me. I felt huge relief and as if a great weight had been lifted from my shoulders. Her care and treatment was wonderful.
St. Lukes Hospice
2023-04-21
Person
5
5
0
Review of St Luke’s Turnchapel Community Team
written by a family member
21st April 2023
Debbie visited us today and she was extremely caring and answered all our questions. She really put us at ease.
Suggested improvements
Nothing.
St. Lukes Hospice
2023-04-21
Person
5
5
0
Review of St Lukes Turnchapel - Medical Outpatients
written by a patient
21st April 2023
St. Lukes Hospice
2023-04-21
Person
5
5
0
Review of St Lukes Turnchapel - Inpatient Team
written by a family member
21st April 2023
Not only was mum treated with respect and dignity, the care she received was amazing not only did mum receive the best care, we as family, were treated with the same level of care and respect.
Suggested improvements
I do not think there is anything you can improve on communication care, respect and dignity were impeccable.
St. Lukes Hospice
2023-04-21
Person
5
5
0
Review of St Lukes Turnchapel - Inpatient Team
written by a family member
21st April 2023
The care mum received from the time she arrived was exceptional. The staff treated mum with the respect she deserved. Everyone was helpful and communicated everything well for us the family.
St. Lukes Hospice
2023-04-08
Person
5
5
0
Review of St Luke’s Turnchapel Community Team
written by a family member
8th April 2023
I cant speak highly enough about the care and support St. Lukes urgent care team gave to us, especially at the end of my husbands life.
2023-04-24 11:46:09
Response from St. Lukes Hospice
Please accept our condolences. We are so grateful for you for taking the time to give us your feedback on our care and service, especially at this time. Its good to hear that you had great support and care from the urgent care team. We are sorry to note that on your assessment of 'experience' you rated it as 1 star. If there are areas you feel we could improve to strengthen overall patient/family experience we would be really interested to hear more - if and when you feel able. You can contact us via email at quality@stlukes-hospice.org.uk or on telephone 01752 964200
St. Lukes Hospice
2023-04-08
Person
5
5
0
Review of St Luke’s Turnchapel Community Team
written by a patient
8th April 2023
St. Lukes Hospice
2023-04-08
Person
5
5
0
Review of St Luke’s Turnchapel Community Team
written by a patient
8th April 2023
The visit was conducted in a very friendly manner by a very competent lady who was obviously well versed in illness.
